We usually ship by post and priority shipping.

Shipping is based on the highest delivery time specified for the items in the shopping basket. You can find the shipping time for an item on the item details page and in the shopping basket.

Please contact us for a return.

Select the delivery method pick up and we look forward to welcoming you to our shop in Däniken. Please note our opening hours. Collection outside opening hours is also possible by prior arrangement.

We offer you the option of paying with Twint, PayPal, major credit cards, prepayment or cash on collection.

You will find the invoice in your customer centre. We will be happy to provide you with further information and documents on request.

As soon as your parcel has been dispatched, you will receive a dispatch confirmation by email. This will contain all the information about your order as well as the tracking number for tracking your parcel (if available).

If you have an account with us, you will find all information on the status of your order in your customer account under “My orders”.

To ensure that we can offer the desired device or service in the best possible way, it is not possible to book online only. Please get in touch with us.

Standard parcel shipments are free of charge for B2C customers on orders of CHF 150 or more.
Please note that bulky goods and pallet shipments always incur additional shipping fees.

B2B Orders

For B2B customers, shipping is free on orders of CHF 1,500 or more.
For orders below this amount, the applicable shipping costs will be charged.